Emergency Callouts
West & NW London
Heating broken down? No hot water? Call DGN GAS for a fast response across West & North West London. Gas Safe registered engineers available for emergency callouts.
When you need an engineer
fast
A heating or hot water emergency can't wait. Whether your boiler has broken down in the middle of winter, you have no hot water or you're dealing with a gas-related issue, DGN GAS provides emergency callouts across West & North West London.
We respond as quickly as possible to emergency situations and prioritise getting your heating or hot water restored. Many emergency faults can be resolved on the first visit.
If you smell gas, act immediately
Do not operate any switches, don't use your phone inside the building, leave immediately and call the National Gas Emergency Service on 0800 111 999. This is a 24/7 free service. Once made safe, call us to repair the appliance or pipework.
Common emergencies
we respond to
No Heating or Hot Water
Complete heating failure — particularly urgent in winter or in homes with vulnerable occupants.
Boiler Breakdown
Boiler locked out or not responding. We diagnose and repair on the same visit where possible.
Frozen Condensate Pipe
One of the most common winter emergencies. Usually resolved quickly on the first visit.
Boiler Pressure Loss
Sudden pressure drop causing the boiler to shut off. We identify the cause and restore pressure safely.
Tenant Heating Emergencies
Tenants without heating or hot water require fast action. We respond to landlord emergency callouts promptly.
Post Gas Leak Repairs
Once National Grid has made a gas leak safe, call us to repair or replace the faulty appliance or pipework.
When your heating
fails
Check the Basics First
Check your boiler pressure (should be 1–1.5 bar), check the thermostat is set correctly and note whether the issue affects all radiators or just some.
Call Us
Call 07813 474638 and describe the problem. We'll ask a few questions and give you an honest assessment of response time.
We Attend & Diagnose
Our engineers attend as quickly as possible, diagnoses the fault and carries out the repair — bringing common parts to resolve many faults on the first visit.
System Restored
Once repaired, we test the system fully and confirm everything is working correctly before leaving.
Get in Touch
Free, no-obligation quote
Emergency callouts
questions answered
What should I do if I smell gas?
Do you offer emergency callouts?
What counts as an emergency?
My boiler has stopped working — can you help quickly?
Which areas do you cover for emergencies?
"I would definitely recommend DGN to everyone, they was the only company who came to help me straight away. No job is too small or big for this company. They also managed to squeeze me in their busy schedule due to this emergency."
"I had my boiler repaired by DGN GAS in an emergency — they were brilliant. The following year when it broke down again I got Ravinder to replace it."
Heating emergency? Call now.
We respond to emergency callouts across West & North West London as quickly as possible. Don't suffer in the cold.
Get a Quote 07813 474638